SURVEY RESULTS OF LAST 25 PUPILS WHO PASSED THEIR DRIVING TEST

 

 

Did you find the car easy to drive?   Yes  25

                                                       No    0

 

Was the car reasonably clean?   Always         25

                                                 Sometimes     0

                                                 Never            0

 

Did your instructor turn up on time?   Always          24

                                                        Sometimes      1 (but I was always notified beforehand)

                                                        Never             0

 

Did you feel you could approach your instructor about problems you were having?   Yes                25

                                                                                                                               No                  0

                                                                                                                               Don’t Know    0

 

Was your instructor clear and concise?    Yes                    25

                                                               No                      0

                                                               Don’t know         0

 

Were explanations of manoeuvres clearly given?    Yes                 25

                                                                            No                   0

                                                                            Don’t Know     0

 

Do you think your instructor prepared you for your test?   Yes                25

                                                                                       No                   0

                                                                                       Don’t Know     0

 

Do you think your instructor prepared you for driving in today’s traffic conditions?   Yes                24

                                                                                                                              No                  0

                                                                                                                              Don’t know     1

 

When you first contacted Acorn school of Motoring did you find your queries dealt with in a professional  and appropriate manner?   Yes                24

                                                                                                                                                                                                        No                  0

                                                                                                                                                                                                        Don’t Know    1

 

When you called were you dealt with promptly?   Always        24

                                                                           Sometimes    1

                                                                           Never           0

 

Did you find the office staff helpful?   Always        25

                                                        Sometimes    0

                                                         Never          0

 

Were you given a choice of booking times?   Always       24

                                                                    Sometimes   1

                                                                    Never          0

 

 

 

Please comment about you learning to drive experience and any way in which you think we could improve

 

“Enjoyable and rewarding experience”

 

“It was a great learning experience that I thoroughly enjoyed. There aren’t many ways I can think of that Acorn could improve on because it was spot on”

 

“Excellent friendly service gave me confidence on the day”

 

“Nothing to improve had excellent instructions and brilliant teaching, I enjoyed taking my lessons with Acorn driving school”

 

“Loved learning to drive”

 

“I found my experience really good, my instructor (Jim) was a brilliant  instructor always on time and got straight on to what we were doing instead of spending lots of time explaining stuff like I experienced with a previous driving school. I think the way Acorn teaches students is excellent”

 

“Thank you for all the help”

 

“I think my experience of learning to drive was excellent. I said I wanted to pass as quickly as possible and that was possible with Acorn School of Motoring. You made it an enjoyable experience instead of a stressful one. I would like to take this opportunity to thank you all. Thanks”

 

“Fully enjoyed experience. Jim is an excellent and understanding tutor”

 

“I was very impressed with the way in which my instructor went about teaching me to drive and getting me through my test. If I had gone with Acorn in the first place I’m sure I would have passed my  test a long time ago”

 

“I’m very pleased I passed first time. Thank you for your help”

 

“I enjoyed my time driving with Acorn School of Motoring. It’s the best thing I done it will change my life having a car. I would recommend  Acorn school of Motoring to anyone who wishes to learn to drive”